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  1. Help & Support
  2. Account Management

Account Management

Subscription Plan Upgrades

  • Is my subscription plan upgraded if I cancel my subscription or if my subscription payment did not go through?
  • How do I upgrade my subscription plan? How do I get an extra item at home?

Plan management

  • Can I change my subscription plan during the free or discounted trial period?
  • Can I change my subscription plan after my free or discounted trial ends?
  • How do I change my subscription plan?

Password reset

  • What if I forget my password?

Update Information

  • How do I update my billing information?
  • How do I update my email address?
  • How do I update my address?
  • How do I update my shipping address?

GB Rewards

  • How does GB Rewards work?
  • Who can participate in the GB Rewards program?
  • How do I enroll in GB Rewards?
  • How can I get points?
  • Will there be more ways to gain points in the future?
  • How can I redeem my points?
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Pause membership

  • Can I have my membership put on hold for a short duration?

Unsubscribe

  • How do I stop or unsubscribe from Gwynnie Bee promotional emails?

Account Cancellation

  • How do I cancel during my free or discounted trial?
  • Do I need to return items after I cancel?
  • How do I cancel my paid membership?
  • Do I get a refund if I cancel midway?
 
   
     
       
         
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SUPPORT

Email: gwynnie@gwynniebee.com

Talk to us: Mon–Fri 9am–5pm ET

1-855-gwynnie(1-855-499-6643)