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  1. Help & Support
  2. Billing & Payments

Billing & Payments

Payment Issues & Refunds

  • What if I have additional questions related to refunds?
  • What if there is a discrepancy in my account?

Pre-Authorization

  • What is a pre-payment authorization?
  • How much is the pre-payment authorization?
  • When does the pre-authorization get released from the credit card?
  • Can the pre-authorization be removed sooner?
  • When is my credit card pre-authorized?

Payment methods

  • Why was my credit card declined?

My Billing

  • Can I change my billing date?
  • How do I check my billing information?
  • How am I billed?
 
   
     
       
         
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SUPPORT

Email: gwynnie@gwynniebee.com

Talk to us: Mon–Fri 9am–5pm ET

1-855-gwynnie(1-855-499-6643)