Follow

How do I cancel during my free trial?

We’re always sad to see a member leave us but cancelling is quite easy. Please please call us at 1-855-GWYNNIE (855-499-6643). Our regular support hours are Mon-Sat 9am - 8pm ET. From your browser, click on your name and select My Account located at the top right hand side of the page (or user icon on mobile). Once there, go to Membership Details section and select Cancel Membership. If using the app, select More in lower left hand corner and select My Account followed by Membership Details where you can cancel your free trial. If you do not receive cancellation confirmation within an hour, please email gwynnie@gwynniebee.com. Cancellations are effective immediately and are not pro-rated.

Was this article helpful?
8 out of 23 found this helpful

Comments

Powered by Zendesk