How do I cancel during my free or discounted trial?

We’re always sad to see a member leave us but cancelling is quite easy. Please please call us at 1-855-GWYNNIE (855-499-6643). Our regular support hours are Mon-Fri 9am - 5pm ET.

From your browser, click on your name and select My Account located at the top right hand side of the page (or user icon on mobile). Once there, go to Membership Details section and select Cancel Membership. If using the app, select More in lower right hand corner and select My Account followed by Membership Details where you can cancel your free or discounted trial. If you do not receive cancellation confirmation within an hour, please email Cancellations are effective immediately and are not pro-rated.

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