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How do I return notify items?

For Site Browser Users 


Click the hanger icon in the upper right hand corner of the page to access your closet. From your At-Home section click Return Item just below the item you would like to send back. Enter your feedback and click Submit. Don’t forget, members receive loyalty points for returning multiple items in a bag.

For App (iOS/Android)

Users From the app, click My Closet in the main navigation to access your closet. From your At-Home section, click Return It to the right of the item you would like to send back. Enter your feedback and click Next. You may then scan the barcode on your return bag to be able to track your return on its way back to us. You can also click Skip in the upper right corner. You may add additional items by clicking Return It next to another item you would like to return. Don’t forget, members receive loyalty points for returning multiple items in a bag.

If you are experiencing difficulties, email us at gwynnie@gwynniebee.com or please call us at 1-855-GWYNNIE (855-499-6643). Our regular support hours are Mon-Sat 9am - 8pm ET.

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