For Site Browser Users
Click the hanger icon in the upper right-hand corner of the page to access your Closet. From your At-Home section click "Return Item" just below the item you would like to send back. Enter your feedback and click "Submit." Don’t forget, members receive GB Rewards for returning multiple items in a bag.
For App (iOS/Android) Users
From the app, click "My Closet" in the main navigation to access your Closet. From your At-Home section, click "Return It" to the right of the item you would like to send back. Enter your feedback and click "Submit." Don’t forget, members receive GB Rewards for returning multiple items in a bag.
If you are experiencing difficulties, email us at gwynnie@gwynniebee.com or call us at 1-855-GWYNNIE (855-499-6643). Our regular support hours are Mon-Fri 9am - 5pm ET.