How do I exchange pieces?

It's simple! Place the items you wish to exchange in the provided return bag, and drop your package off at any of the 180,000 USPS blue collection boxes, give it to your USPS carrier, or take it to a USPS-approved service provider. Sending items back triggers the preparation of your next shipment.

Tips: Use our Return Notify tool to let us know you have sent items back. This allows us to prepare your next items in advance of receiving them at our warehouse. To Return Notify, visit the At-Home section of your Closet and select "Return Item" under the item(s) you are returning. Also, for the fastest turnaround, make sure to maintain a full Closet for continued shipment. The more options we have to send from your Closet, the faster we can send it!

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